Business Operations Websites

Karen Sergeant helps owner-led teams fix the patterns that cause dropped balls and midweek derailments, so the team carries more and the owner gets their time back. She specializes in helping businesses where too much of the important work still depends on the owner. With a background in product management at Intuit and CIA counterterrorism operations, Karen brings a unique perspective to streamlining operations and fostering team alignment. She helps teams build clarity and operating habits that make the business workable without the owner carrying so much of it.

Kunal Dewalwar is an Enterprise Operations & Transformation Leader focused on building systems that make organisations easier to lead, run, scale and improve. His work spans operating models, governance, PMO, process improvement, digital transformation, AI-enabled operations, and creative operations. With 13+ years of experience across design, technology and business operations, he brings together people, process, technology and business performance to build scalable, high-performing organisations.