Websites from Oregon, United States

Co-founder and CEO of Customer.io. Writes about building companies, leadership, customer relationships, remote work, and systems that help organizations scale.

Watermaxxing is a field-driven look at how industrial water systems actually run across mines, power plants, refineries, and data centers. It includes FLOWSTATE, a parody LinkedIn newsletter told through the eyes of veteran industrial water operator Grady Watts, who’s spent three decades keeping the pumps turning and the rookies from falling into the clarifier. Co-created by an award-winning Hollywood comedy writer and an industrial water pro. There is also the Off-Shift Arcade 🎮. A free collection of a growing library of field-built games for operators killing time between alarms, rounds, and late-night troubleshooting.